Features
Everything PlateCrew does for your catering business.
From the first request to the final pickup, and the numbers after. Everything here is working today, and we set it up around your business.
The demo order page is a practice kitchen, so no real emails go out. Screens on the home page are from our Demo Kitchen sample business.
Orders
How customers ask you for food.
Your own booking page
Catering requests on a page with your name, logo and look, at your own address.
Plate builder with a live estimate
Customers pick plates, sides and extras and see the price as they go.
To-go orders
By the pound, the dozen, the pint or each, with a live total and a pickup day and time.
Catering or to-go
One ordering page. Customers choose which they need.
Capacity and notice rules
A guest limit per day and minimum notice, checked before a request ever reaches you.
Company orders
Optionally ask for a PO number, a billing contact and tax-exempt status.
Sell
From request to a booked date.
Quotes by email
A branded quote with a page where the customer approves and signs.
Quote tracking
See when a quote was opened, and get a nudge when one goes unanswered.
Deposits your way
A percentage, a minimum, or paid in full. The date is booked once the deposit is paid.
Your own Stripe or Square
Connect your account and the money goes straight to you. We never touch it.
Cash, check and other payments
Record them in a click. Part payments and the running balance are on the job.
Fees, tax and gratuity
Optionally add sales tax, a service charge, a delivery fee and gratuity to a quote. Tax-exempt customers pay no tax.
Your cancellation policy
One line on the quote, the approval page and the customer's order page.
The customer's order page
A permanent link back to their order with what's paid, what's owed and a pay button.
Run the job
What to cook, what to buy, what to bring.
A home screen that tells you what needs you
New requests, unanswered quotes, deposits waiting, balances due, change requests, emails that didn't go out. Plus today and the next 30 days.
Calendar
Booked jobs and blocked dates on one calendar, with a private link for Google, Apple or Outlook Calendar.
Prep totals
Booked jobs across any stretch of days, totaled into what to cook.
Shopping lists by store
Ingredients worked out from your own recipes, grouped by where you buy them, with pack counts.
Job sheets
A kitchen sheet with a packing checklist, a driver sheet with address and balance owed, and a customer copy.
Print a whole day
Print every booked job for a date range in one go, plus an "always pack" list for what goes on every job.
Food truck? PlateCrew can also post where you are today to your own website, and show truck days on the calendar.
Follow up
So you aren't chasing people.
Emails in your name
Request received, quote, deposit due and booked, all themed to your business.
Deposit reminders
Friendly reminders at 3, 7 and 30 days if a deposit is unpaid.
Balance reminders and quote follow-ups
A nudge before the event if money is owed, and one email if a quote goes unanswered.
Event-day reminders
A reminder to the customer, and a daily summary to you.
Thank-you and review request
After the job, with your Google review link.
Change requests
Customers can ask for a change from their order page. Nothing changes until you say so.
Know the business
See it, don't guess.
Reports
Booked sales, jobs, average job, paid so far, still owed and sales tax collected, for any stretch of time.
Sales over time
By day, week or month.
Top customers and best sellers
Who orders most, who's ordered before, and which items bring in the money.
Cost and margin per plate
Add what your ingredients cost and see what each plate earns.
A history of every job
Every step, payment, change and email, with who did it. A warning when an email didn't go out.
Downloads
Customers, requests, payments, and a sales and tax report, as spreadsheets for your bookkeeper.
Cancellations and refunds
Record a refund, or keep the deposit, right on the job.
Set it up
We do it with you, and it's yours to change.
Your menu and prices
Plates, sides, to-go items and prices. Hide an item and older orders still price correctly.
Recipes and ingredients
What goes in each plate, with cost, pack size and the store you buy it from.
Your rules
Deposit, capacity, notice, terms and your cancellation policy.
Your look
Five looks to choose from, with your logo, on every customer page and email.
Who gets told
Choose who receives alerts, and add logins for your team.
Done for you
About 30 minutes with us, and we build your booking page, connect your payments and test it with you.